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Refund Policy

we believe in happy endings—whether it’s building your perfect app or resolving a hiccup. If things didn’t work out as expected, don’t worry—we’re here to help!

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We offer a fair and transparent refund policy because we genuinely care about your satisfaction. Let’s break it down (and maybe make you smile too!).

We stand by the quality of our no-code website to app builder. That’s why we let you try all our features for free before asking you to commit. Still, we understand that sometimes things don’t work out, and that’s okay! Here’s our transparent and friendly refund policy to ensure your peace of mind.

Our Free Trial: Test Everything (No Strings Attached!)

We believe you should know exactly what you’re getting before making a purchase.

  • Enjoy all features for free during the trial period.
  • No credit card required.
  • Build and test your app as much as you like before deciding on a plan.
  • Publishing your app requires a paid subscription to unlock deployment to app stores.

Paid Subscriptions: Cancel Within 7 Days for a Full Refund

When you’re ready to publish your app, you’ll need to choose a paid plan that fits your needs. We want you to be absolutely sure, which is why we offer a 7-day cancellation window:

  1. If You’re Unsatisfied:

    • Contact us within 7 days of purchasing your plan to request a refund.
    • We’ll process your refund, no questions asked (well, maybe a few to help us improve).
  2. After 7 Days:

    • Refunds won’t be available after this period, but you can still cancel your subscription at any time to avoid future charges.

How to Cancel or Request a Refund

We’ve made it easy for you to manage your subscription:

  1. Cancel Your Subscription:

  2. Request a Refund:

    • Contact us within 7 days of purchase with your account details and reason for the refund.
    • Refunds are processed within 5-7 business days to your original payment method.

Important Notes on Refunds

  1. Publishing Charges Are Non-Refundable:

    • Any third-party fees (e.g., App Store or Google Play publishing costs) are not covered under our refund policy.
  2. User Responsibility:

    • It’s up to you to evaluate all features during the trial period. Our trial is designed to ensure you make an informed purchase decision.
  3. Abuse of Policy:

    • We reserve the right to decline refund requests from users who repeatedly subscribe and cancel without valid reasons.

Right to Refuse Service

We value respectful communication and a positive environment. Any form of abuse, harassment, or inappropriate behavior toward our team will result in the immediate termination of your account. In such cases:

  • No refund will be issued.
  • Access to support and services will be permanently revoked.

Still have a question? Browse documentation or Contact Us.

Frequently Asked Questions.

Absolutely! All features are available for free during the trial, except for app publishing, which requires a paid subscription.

Once your subscription is canceled, your app will stop functioning, but you can reactivate your account anytime by resubscribing.

Refunds are typically processed within 5-7 business days.

Yes, but only if the refund is requested within the first 7 days of your subscription. After that, refunds are not available, but you can cancel your subscription to avoid renewal.

We’re here to help you navigate the app publishing process, but we cannot guarantee app approval by third-party app stores (e.g., Google Play or Apple App Store). Refunds are not issued for app rejections unless the issue is directly related to our service.

Yes! We send reminders before your subscription renews, giving you time to decide whether to continue, upgrade, downgrade, or cancel.

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— 97.6  Customer Satisfaction

Hear from

happy

customers.

Your satisfaction is our top priority. Let’s make app-building an experience you love—no matter what! 😊

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Our Commitment to You

Our support team is here to help, whether it’s troubleshooting your app or walking you through the refund process.

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Project Offers

support@sitetoapp.app

Consultation

+91 9925333763